What is a Notification?
Pinger uses Apple’s Push Notification Service to send you alerts when you are outside of the app. Your device will show you a pop-up (and usually play a sound) to let you know that a new message has arrived.
Why don’t I get Notifications?
When you first set up Pinger we asked if it’s ok to alert you about new messages. Sometimes users decline the option by mistake (you aren’t alone, we’ve accidentally done it too). This is the most common reason that people don’t get Notifications.
How do I turn Notifications on?
You’ll need to go into the settings of your iOS device to turn Notifications back on. We have a couple of helpful tips below, and detailed instructions plus screen shots can be found on this Support page.
- Make sure you’re using iOS 4.0 or later and have the latest version of Pinger.
- Turn your ringer volume ALL the way up while IN the app.
- Is your device jailbroken? Sorry, notifications won’t work!
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